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Integrated Email Management

With the exponential growth of corporate email and attachments, email administrators are daily challenged by message management, system performance, backup and recovery time and email storage capacity. All of these IT concerns are really symptoms of one core problem: too much email on your message server.

SysQtech is the leading provider of collaborative application management solutions for messaging. We make these applications efficient and easy to manage, resulting in substantial reductions in infrastructure and administration costs and improved quality of service. SysQtech`s integrated services monitors and analyzes application traffic and performance across the entire enterprise and helps organizations align the application and its supporting infrastructure - servers, storage & network - with the business usage. This results in a substantial reduction in infrastructure and management costs and improved quality of service.

Messaging and collaboration applications have become the primary means for corporate communications and e-business. In order to keep up with the exponential growth in email and collaboration traffic, organizations invest heavily in their infrastructure, typically without an understanding of their application usage, traffic and load patterns. Consequently, these application networks have become very inefficient and difficult to manage.

SysQtech offers a unique top-down approach in managing these applications - starting from the business usage down to the infrastructure. An analysis of application usage (who, from where, how much, to do what, when, etc.), application traffic, the quality of service it provides to the end users, and finally, the load that the application puts on the infrastructure (how much CPU, storage and bandwidth is used by the application and in what locations).

SysQtech Email Solutions can help you take control with automated email mail management system.

When you choose SysQtech to manage your Domino environment, your organization's email and application infrastructure is supported by our expert Domino team and our nationwide footprint of data centers. Most importantly, SysQtech can provide you with the full flexibility and functionality of Domino in a secure and reliable environment while reducing your costs by up to 50% or more.

Service Options Tailored To Your Needs
SysQtech offers managed services for Domino under two options: hosted and remotely managed.Under the hosted option, Domino servers are owned by SysQtech and reside in one of our world-class data centers. Under the remotely managed option, you own the servers and they reside at your site, but SysQtech manages the servers remotely.

Both options provide a fully-managed, outsourced Lotus Domino solution with complete monitoring, support, and service level agreements to ensure the availability of your messaging and collaboration infrastructure.

Managed Messaging features include:

24 x7 monitoring and management of application software, operating system, and server hardware
Administration of the Name and Address Book, add/change/deletes of users, and application roll-out
Tier 2 & 3 customer support
Monitoring with automatic problem remediation
Tape backup and disaster recovery for servers (under hosted option only)
Guaranteed availability with SLAs
Regular server upgrades and security review
Ongoing engineering and architecture review

Value add services: anti-spam, anti-virus, reporting, enhanced monitoring, and more

Optional Services
SysQtech makes it easy to extend the power of your Domino solution with value-added optional services, which include:

Anti-spam services
Virus scanning at the OS or user mailbox level
Domino clustering to increase availability and provide near-real time failover capabilities
Additional databases and applications beyond the standard Notes/Domino installation
Domain name hosting

Custom Solutions
With a Domino solution from SysQtech, you can take full advantage of Domino's power as platform for messaging and collaborative applications. Now mid-sized organizations can have access to custom solutions and collaborative applications, created by a team of Domino professionals with more than 15 years of expertise. Just as we've designed Domino solutions for organizations from the mid-market to the Fortune 100, we can help you use Domino to enhance your business.
We've provided customers with workflow applications to accelerate business processes, integrated wireless and instant messaging capabilities, and much more. Along with Domino, we can quickly and cost-effectively build solutions around other collaborative technologies such as IBM Lotus Team Workplace (QuickPlace) and Instant Messaging (Sametime). With SysQtech, outsourcing doesn't mean giving up the flexibility and power of Domino - it's an opportunity to turn messaging and collaboration into competitive advantage.

Time to Upgrade?
If you are ready to make the move to Domino 6 - or are moving to Domino from another platform - SysQtech can help. Our professional services staff can design your Domino 6 architecture and plan and perform your migration. Because we perform migrations all of the time, we can help you avoid the pitfalls that make moving to a new or upgraded platform difficult - bringing you the latest Domino technology and functionality without the pain of a complex transition.

Experience and Capabilities You Can Trust
When you outsource something as critical as messaging, you need a provider you can trust SysQtech brings a combination of expertise and operational excellence that is hard to match. And with our nationwide footprint of data centers, our proven operational excellence, and our portfolio of infrastructure and application management services, we can offer you a variety of IT services.

Migration Services
The newest releases of the Microsoft Exchange and IBM Lotus Notes/Domino include compelling benefits: better administrative tools, more efficient bandwidth use, enhanced collaborative capabilities, and more. But taking advantage of them requires a complex migration of server and client software and messaging data - a process that touches every user and every aspect of your organization. Even with the available software tools, mail migration requires careful planning and coordinated execution. The price of failure: email downtime, lost data, and damaged relationships with customers and partners. How do you weigh the benefits of new capabilities against the costs of getting there?

Upgrades, Platform Changes, Hybrid Environments, Consolidation
In this era of mergers, acquisitions, and legacy systems, your mail system may not be as simple as you'd like. SysQtech has worked with a wide range of clients - from a single-location business moving to a new version of Exchange, to merged companies struggling to rationalize different platforms and versions into an effective messaging solution.
Our migration capabilities include:

Moving your organization from Exchange 5.5 to Exchange 2000 or 2003, including your Active Directory migration
Helping you transition from Domino to Exchange, or from Exchange to Domino
Creating a hybrid environment of Domino applications and Exchange email messaging
Moving your Domino infrastructure to Domino 6
Consolidating multiple Exchange or Domino platforms into a single solution
Upgrading from single POP or web mail to a cost-effective Exchange or Domino solution
Moving from legacy platforms such as GroupWise to Exchange or Domino

Collaborative and IM Services
Collaborative technology today is more than email. Your employees are working together online in new and powerful ways: through instant messaging, online workspaces, real-time electronic white boarding, and more.

Services include:

Secure instant messaging, based on IBM Lotus Instant Messenger, the choice of 73% of all companies standardizing on a corporate IM platform. SysQtech's instant messaging service provides turnkey access to all the benefits of secure, real-time chat.
Add a new dimension to chat with our hosted IBM Lotus Web Conferencing, with features such as online white-boarding and application sharing.
Create an online team environment with hosted IBM Lotus Team Workspace. By creating an online repository of documents and discussion threads, teams can work more efficiently. Instead of relying on chains of email messages and attached files, Team Workspace creates a web-accessible library of project documents and information that improves speed and accountability